Third visit – VIP from the airport, chaos at the clinic

🦷 My story – part 3

Third visit – VIP from the airport, chaos at the clinic

Leather seats in the car, a lost hotel booking and pain that reminds you this isn't a holiday. Third trip to Turkey – the run-up before the rollercoaster.

A marathon of connections

My third journey for a "Hollywood smile" started surprisingly calmly, for me. The only downside was that at that time of year there are no direct flights from Scotland, so instead of a film on the plane I had my own connection marathon. I left home at 6am and didn't check into the hotel in Izmir until 10pm. Same hotel, same me, just a bit more crumpled.

"First class" transport – but only from the airport

On the way I could already feel something had changed. The car from the airport was literally "first class" – leather seats, air conditioning, music, as if I'd booked a VIP package rather than a third visit as an "old regular". I suspect it was because everyone else was there for the first time.

A driver straight from an ad – opens the door, carries my and everyone else's bags to reception. That kind of transport, at least from airport to hotel, is standard here because in packages for international patients VIP transfer is already part of the "all inclusive" marketing.

⚠️ But beware: From the hotel to the clinic the luxury disappears – instead of a spacious minibus there's a tiny car where two larger people barely fit, let alone three. On one hand it's a minor thing, on the other – very symbolic.

Because ultimately it's not the car that matters most, but the quality of the dental work. And as it turned out, the two didn't necessarily go hand in hand.

Hotel – "You have no reservation"

All I dreamed of at that moment was jumping in the shower and resting before the first clinic visit. My turn came, I handed over my passport, and the receptionist with a smile: "Hey, what are you doing here, haven't you finished already?"

I replied: "Yes, but I came back because I'm struggling with terrible pain, so we'll see how my third visit goes."

Literally a minute later I hear: "You have no reservation."

I felt faint. "Seriously? Are you joking?" slipped out automatically. The receptionist looks at the computer, clicks something, frowns and repeats that everything must be fine.

Finally he called out: "Got you! You just weren't in the system." Phew, a weight lifted from my shoulders – for a moment I thought the clinic had messed up again.

Surprise in the room

I open the door and… shock. An enormous room with a big double bed, not a single one like last time. At first I thought they'd played a welcome prank on me with the whole reservation business.

I didn't analyse it too much. The only thing that mattered was that I could finally have a shower. Sleep was impossible anyway – the stress before the visit was eating me from the inside.

Morning – pain reminds you this isn't a holiday

In the morning I ambitiously went for a run, but had to come back quickly. Toothache reminded me this isn't an all-inclusive holiday, but a trip called "continuation of treatment".

My appointment was at 11:30, so I wanted to relax a little before sitting in the chair. I came down to reception before 11:00 because the driver was due at 11:00.

He arrived… at 11:45. The car – a miniature, supposedly for four people, but realistically three fitted. I was asked to wait for the next run.

So in my head I start my crisis coaching: "Don't worry. You don't attract these situations. You're just being tested. You've got this." I repeat it to myself like a mantra and try not to roll my eyes.

The universe has a sense of humour

And indeed – some situations happen for our own good. The next driver arrived with only one other passenger. I could spread out in the seat like royalty, nobody's elbow was jabbing into my side, and I thought: "Alright, Universe, I see you do have a sense of humour after all."

Clinic – full waiting room and eyes full of fear

I walked into the clinic with a confident step, not entirely sure what was waiting for me. The waiting room was packed and people's eyes were fixed on each other – everyone a little scared, a little curious about what would happen to them here.

🎢 This is just the run-up: I didn't yet know that the real rollercoaster was still ahead of me and that everything up to this point had been just the warm-up. All of this happened before I'd even sat in the chair. The real rollercoaster only started then…

💡 Lessons from the third trip

  • VIP airport transport is marketing – don't judge the clinic by the car, judge it by how they treat you in the chair
  • Always confirm the hotel booking – in writing, with booking number, the day before you fly
  • Driver delays are the norm – don't plan appointments too tight, always have a time buffer
  • A full waiting room isn't always a good sign – it can mean a factory, not exclusive care
  • Pain from previous visits is serious – if you're coming back in pain, ask questions before you sit in the chair

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