Darek's Story

🦷 Patient Stories — Teeth in Turkey

Darek's Story — How I Lost Trust in a Clinic in Izmir

All I wanted was to regain my confidence and finally have a healthy smile. Instead I encountered opaque pricing, an invalid certificate and a violation of my privacy.

Part 1 · 2026

I trusted them — and I deeply regret it

My name is Darek and all I wanted was to regain my confidence and finally have a healthy, beautiful smile. I trusted Hollywood Dental in Izmir — and today I deeply regret ever setting foot in that clinic.

Promises during the online consultation

After an online consultation and sending them a 3D X-ray, I was assured that my case had already been reviewed by their "team of doctors". They promised 12 implants and zirconia crowns for €5,600. A clinic representative contacted me every week, reassuring me, persuading me and encouraging me to visit.

I genuinely believed I was in good hands. Now I know I was simply a source of income.

Arrival — and an immediate change of terms

When I arrived, everything changed immediately. After a further X-ray they suddenly demanded €6,950 for just 8 implants. No explanation, no justification. Just pressure.

⚠️ Warning: I was told they use Medigma implants, but I later found out they also use cheaper Turkish implants — something nobody had thought to mention.

Questions without answers

I asked about the bone graft — what material it was and where it had been sourced. The coordinator replied: "Why does that concern you?"

That was the moment I realised something was wrong. A patient has every right to know what materials are being placed in their body.

An invalid certificate

I asked for my medical records — I was told they didn't have them. The coordinator sent me certificate ST-2799, which — after checking and receiving a response dated 16/04/2026 from the Turkish Ministry of Health — turned out to have been invalid since 05/12/2025. Despite this, she insisted everything was in order legally.

📄 Documented — response from the Turkish Ministry of Health dated 16/04/2026

Withdrawal and silence

On 04/10/2026 I informed the clinic of my withdrawal from further treatment. I demanded full medical documentation and a description of the procedures carried out. I received absolutely nothing.

The staff who had previously sent me weekly messages suddenly vanished. Zero accountability, zero response, zero respect.

A privacy violation — a call from Austria

The worst moment was a call from an Austrian number. The caller knew my home address — an address the clinic had shared without my consent. This person attempted to pressure me into removing negative reviews. That crossed every line.

⚠️ GDPR violation: Sharing a patient's personal data (home address) with third parties without consent is a serious breach of data protection law.

Why I am sharing this

All conversations are saved on WhatsApp. I am sharing my story because people deserve to know who they are entrusting with their health, their money and their smile. This is my real experience — painful, stressful and still unresolved.

"All the situations described are documented in messages, which confirms their authenticity."

💡 What this story teaches us

Always demand written confirmation of the price and scope of treatment before travelling
You have the right to know what materials will be placed in your body — ask and insist on answers
Check the clinic's certificates in official registers before making a decision
Demand your full medical records — it's your right, not a favour from the clinic
Any attempt to pressure you into removing reviews is unlawful
Sharing your personal data without consent is a GDPR violation — you can report it

Have you had a similar experience?

Get in touch — I help patients after failed procedures, free of charge.

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